Privacy Policy

This Privacy Policy explains how St. George Roof Cost ("we," "us," or "our"), operator of stgeorgeroofcost.com, collects, uses, protects, and shares information when you visit this website or submit a quote request. We are an independent publisher and referral service that connects homeowners with independent third-party roofing contractors — we are not a roofing contractor. Please read this policy together with our Terms of Service.

Information we collect

Information you provide

When you submit our quote request form or contact us, we collect the information you enter: your name, phone number, email address, city, the type of roofing help you need, and any project details you choose to share.

SMS opt-in data

If you check the optional text-message consent box on our form, we collect and store your phone number, the exact consent language you agreed to, and a timestamp of your consent. Providing SMS consent is entirely optional and is not a condition of receiving a quote or any other service.

Call data

If you call a phone number listed on this site, we collect call details (your number, call time, and duration) through our call tracking system, and calls may be recorded for quality and record-keeping purposes. Utah is a one-party-consent state for call recording; by continuing a call after any recording notice, you consent to the recording.

Information collected automatically

Like most websites, we automatically collect certain technical information when you visit: pages viewed, approximate location (city/region level), device and browser type, referring website, and interactions such as form submissions and phone-number clicks. This is collected through cookies and similar technologies — see the Cookies and Tracking section below.

How we use your information

• To respond to your quote request and connect you with an independent local roofing contractor who can help;
• To send you messages about your request — by phone, email, or (only if you opted in) text message;
• To maintain records of consent, communications, and referrals;
• To operate, measure, and improve the website and its content;
• To detect and prevent spam, abuse, and fraudulent submissions;
• To comply with legal obligations.

SMS opt-in data is never sold or shared for marketing

Phone numbers and SMS consent information collected through this website are not sold, rented, traded, or shared with any third parties, affiliates, or partners for marketing or promotional purposes. Your phone number is shared only with the specific independent roofing contractor needed to fulfill the quote request you submitted — that is the entire purpose of this site — and with the service providers that operate our forms and messaging on our behalf. No one receives your SMS opt-in data in order to market unrelated products or services to you.

When we share information

• The contractor fulfilling your request. When you submit a quote request, we share your contact information and project details with the independent local contractor matched to your request so they can contact you and provide the quote you asked for. Independent contractors are separate businesses with their own privacy practices, which we don't control.
• Service providers. We use third-party platforms to operate this site — website hosting, form and customer-relationship management, call tracking, and analytics. These providers process data only to provide services to us.
• Legal requirements. We may disclose information if required by law, subpoena, or court order, or to protect our rights, safety, or property.
• Business transfers. If this website or business is sold or transferred, collected information may transfer with it, subject to this policy's commitments.

We do not sell personal information.

Cookies and tracking

We use Google Analytics 4 to understand how visitors use the site — which pages are read, how people arrive, and which actions (like form submissions or phone clicks) happen. Google Analytics sets cookies and collects usage data subject to Google's own privacy policy. You can limit this through your browser's cookie settings, browser privacy modes, or Google's Analytics opt-out browser add-on. The site works fine with cookies disabled.

Data security

We take reasonable technical and organizational measures to protect your information: the site is served entirely over encrypted HTTPS connections, form data is transmitted to our systems over encrypted channels, access to lead records is limited to those who need it to route your request, and we rely on reputable infrastructure providers with industry-standard security practices. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security — but we work to protect your data with appropriate safeguards.

Data retention

We keep quote-request records, consent records, and related communications for as long as needed to provide the service, maintain accurate business and compliance records (including records of SMS consent), and meet legal requirements — then delete or de-identify them. Analytics data is retained per our analytics configuration.

Your rights and choices

• Access and correction. You may request a copy of the personal information we hold about you, or ask us to correct it.
• Deletion. You may request that we delete your personal information, subject to records we're required to keep (such as proof of consent).
• SMS opt-out. Reply STOP to any text message from us to stop receiving texts, or reply HELP for help. Opting out of SMS doesn't affect your quote request.
• Email and call preferences. You may ask us at any time to stop contacting you about your request.

To exercise any of these rights, contact us through the contact page. We'll respond within a reasonable time and may need to verify your identity first.

Age restriction

This website and its quote-matching service are intended for adults. You must be 18 years of age or older to submit a quote request or opt in to text messages. We do not knowingly collect personal information from anyone under 18; if we learn we have, we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top reflects the latest revision, and material changes will be posted on this page.

Contact

Questions about this policy or your data? Reach us through the contact page. St. George Roof Cost — St. George, UT.